Do individuals really dislike change? Change is good – as long as we initiate it. This age old saying has it that people dislike change and will naturally resist change. Seemingly true in many cases, it is also only a partial truth.
Most people do like change if they are the ones who initiated it – but not if it was “enforced upon them.” This indicates the need for adopting a different approach emphasizing on greater involvement in the decisions that lead to change, including a new approach to an age-old concept: “communicating change”.
In today’s dynamic business environment, change takes place at an ever increasing rate. A Change & Transition Management (CTM) exercise is a leader and individual led initiative that helps create opportunities to involve and prepare relevant employees in a professional and sensitive manner to understand, cope, manage and advocate changes in more effective ways to maintain the quality, productivity, morale and service levels of the workforce.
Challenges
- Employees avoiding accountability for change initiatives.
- Increased employee turnover due to lack of understanding real drivers for change.
- Productivity, performance and morale levels drastically affected.
- Deterioration of service levels due to employees resisting change.